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Member Events & Development

Upcoming Events & Development Opportunities


Join Travel Penticton from 4:00-7:00pm on Thursday, October 25, as will be hosting a Member Appreciation Evening.
The evening will be held to celebrate our members and the 2018 season. Drinks and appetizers will be served. Prize draws will also be available. It’s free to attend for members and one guest (can be a non-member).


SuperHost is a suite of quality customer service training courses for front-line employees.  It offers relevant, up-to-date content and best practices that meet the current needs and expectations of employers and visitors.  First launched in 1985, SuperHost is recognized as the standard for customer service excellence in BC.

Becoming SuperHost certified:

  • Leads to greater customer satisfaction
  • Helps solve customer problems in a professional manner
  • Boosts confidence and knowledge
  • Contributes to a happier, more productive workplace; and
  • Increases revenue and business bottom line!

SuperHost – October 15, 2018
FULL – no seats available

SuperHost – October 16, 2018
FULL – no seats available

SuperHost – October 17, 2018
FULL – no seats available

For more information, contact Raquel Meriam at or by calling 250-276-2163.


Join Travel Penticton for our Fall Workshop Series which is offered FREE to our members. These 2-hour training sessions will help you take your business to the next level, while specializing in the topics outlined below. Not a member, contact Raquel today to learn about how to become one.


Google Adwords – September 12, 2018 (Complete)

Google’s Advertising Platform, Adwords, is a powerful channel for reaching potential customers searching online. Scott will cover important items to consider when setting up a new AdWords account and how to make the most of your budget month over month.
CLICK HERE TO VIEW – Google Ads Workshop Presentation

Search Engine Optimization – September 19, 2018 (Complete)

What makes one website rank higher than another? Google’s ranking algorithm changes quickly and can seem kind of opaque. Eli will go over search engine optimization best practices so your business can work in the right direction to improve rank.
CLICK HERE TO VIEW – SEO Workshop Presentation

Google My Business – September 26, 2018 (Complete)

Google My Business is a powerful tool for local search visibility. How a page is categorized, it’s reviews, page verification and more all contribute to your page visibility. Sarah will go over what she recommends for management and optimization of your listing, and what’s new with Google My Business.
CLICK HERE TO VIEW – Google My Business Presentation


Developed by Okanagan College, the BC Wine Institute and a host of friends and partners who feel as strongly about the industry as you do. This self-paced course takes about 1 1/2 hours to complete and is intended to help you better understand the places and people that make BC wine special and unique, so you can share your knowledge and enthusiasm for BC wine with guests to BC wine country.

Click here to take the free online course now!


Biosphere is a Responsible Tourism System (RTS) certified by the Responsible Tourism Institute (RTI), an international accreditation body that maintains a Memorandum of Understanding with the United Nations Educational, Scientific and Cultural Organization (UNESCO), is affiliated to the World Tourism Organization (WTO), and is a member of the Global Sustainable Tourism Council (GSTC).

The system is aligned with the United Nations 17 Sustainable Development Goals (SDG’s) and the Paris COP21 Accord to fight Climate Change. It is also aligned with the requisites and recommendations for certification of the World Charter on Sustainable Tourism +20.

The system offers a holistic approach to sustainability in which all distinctions associated with different aspects of sustainability (corporate social responsibility, service quality, environmental management, etc.) are integrated.

Click here for more information.

Become a Member

Find Us

Penticton Visitor Centre
888 Westminster Avenue West
Penticton, BC V2A 8S2

Phone: 250-276-2170
Toll Free: 1-800-663-5052