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Member Events & Workshops

TRUE Penticton Tourism Expo

To ensure the health and safety of our staff, exhibitors and members of the public during the COVID-19 pandemic Travel Penticton made the decision not to hold the TRUE Tourism Expo this year.

We thank you for your understanding and support and look forward to welcoming everyone to our 2022 event.

Whether you’re a business owner or work directly in the tourism industry, TRUE Penticton is a great place for you and your staff to brush up on local knowledge that will impress your guests and visitors.

Discover new adventures or reacquaint yourself with amazing activities, attractions, accommodations, restaurants,  wineries, breweries, local events and so much more happening in and around Penticton. 

2021 Workshops

Due to the COVID-19 Pandemic all workshops and practical courses have been postponed until further notice.

If you have an idea for a topic that you would like to see covered later in the year, send an email to Paige Schulz, Member & Visitor Services Coordinator

Go2HR Training Courses

Travel Penticton is excited to learn about some of the free or low-cost training courses offered by go2HR below:

Foundations of Workplace Safety Course – Free (limited time only)
Designed specifically for young or new workers, the online Foundations of Workplace Safety course will help you enter the workplace with knowledge and confidence. This course also provides a great refresher for anyone already working in the tourism and hospitality industry.

Occupational Health & Safety Program Fundamentals Course – Free* (see requirements below – $99 value)
In this interactive nine-module course, you’ll learn the fundamental principles of occupational health and safety (OHS) in British Columbia. You’ll also gain an understanding of the key elements of a safety management system through a series of interactive exercises and quizzes.

*The cost of the OHS Program Fundamentals course is normally $99.00 plus applicable taxes. However, you can take the course at no charge if you are employed by a BC tourism and hospitality organization in one of the following WorkSafeBC classification units (CUs):

  • 761034 – Pub, bar, nightclub or lounge
  • 761035 – Restaurant or other dining establishment
  • 761038 – Ski hill
  • 761056 – Overnight or short-term accommodation

New Culinary Trails & Accessibility Project 

Travel Penticton is thrilled to announce that we were successful in our recent application for federal funding to develop a new Culinary Trail(s) network to highlight and promote the incredible culinary scene that is developing in our region (Penticton, Naramata, Okanagan Falls). This 2-year project includes an accessibility component, as it is crucial to the continued success of tourism that we develop and deliver experiences that can be enjoyed by people of all ages and abilities.

As part of the program, Travel Penticton will be offering potential participants the opportunity to attend FREE Workshops and undergo FREE on-site consultations to evaluate the accessibility of their place of business.  Not only will you gain valuable insights to help enhance your business and open yourself up to new markets, you will also have the opportunity to network and build partnerships with others involved in culinary tourism.  

For more information contact Jo Charnock, Office & Special Projects Manager 

SuperHost Training

SuperHost is a suite of quality customer service training courses for front-line employees.  It offers relevant, up-to-date content and best practices that meet the current needs and expectations of employers and visitors. First launched in 1985, SuperHost is recognized as the standard for customer service excellence in BC.

For more information contact Jo Charnock, Office & Special Projects Manager 

BC Wine Server – Free Online Course

Developed by Okanagan College, the BC Wine Institute and a host of friends and partners who feel as strongly about the industry as you do. This self-paced course takes about 1 1/2 hours to complete and is intended to help you better understand the places and people that make BC wine special and unique, so you can share your knowledge and enthusiasm for BC wine with guests to BC wine country.

Click here to take the free online course now!

Biosphere Sustainability Accreditation

Biosphere is a Responsible Tourism System (RTS) certified by the Responsible Tourism Institute (RTI), an international accreditation body that maintains a Memorandum of Understanding with the United Nations Educational, Scientific and Cultural Organization (UNESCO), is affiliated to the World Tourism Organization (WTO), and is a member of the Global Sustainable Tourism Council (GSTC).

The system is aligned with the United Nations 17 Sustainable Development Goals (SDG’s) and the Paris COP21 Accord to fight Climate Change. It is also aligned with the requisites and recommendations for certification of the World Charter on Sustainable Tourism +20.

The system offers a holistic approach to sustainability in which all distinctions associated with different aspects of sustainability (corporate social responsibility, service quality, environmental management, etc.) are integrated.

Click here for more information.

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Find Us

Penticton Visitor Centre
888 Westminster Avenue West
Penticton, BC V2A 8S2

Phone: 250-276-2170
Toll Free: 1-800-663-5052