TRUE PENTICTON TOURISM OPEN HOUSE
Saturday April 27th 12:00 noon – 4:00pm
Penticton Trade and Convention Centre
Our annual tourism open house is a great opportunity for our members to get some face time with locals and visitors and let them know about the incredible experiences that are on offer for the the 2019 tourist season. To reserve your booth space, please fill in and return the booking form or contact Karen Davy.
As a Member of Travel Penticton, you have the choice of signing up for free workshops that are offered throughout the year. Our workshops always fill up fast so make your choice and send an email to Karen Davy, Member Marketing & Services Manager with your business and the participant names
Please note that there is a limit of 2 people per business per workshop; on a first come first served basis.
Foodielicious Kitchen will be providing coffee, tea and light refreshments. You will be required to have your own device, preferably a laptop for your own convenience, to work on.
REPUTATION MANAGEMENT: For Google My Business and Facebook
Monday April 15 – 9am to 11am
Days Inn Conference Centre
Don’t let the prospect of negative reviews deter you from unlocking the benefits of Facebook and Google My Business. Learn how to use GMB and Facebook to your advantage for strengthening your brand online and increase positive reviews while managing the negative in a confident, professional way. In this presentation, we explore strategies and tips for managing and enhancing a business brand through Facebook and Google My Business.
Facilitator: Sarah Bauer, Navigator Multimedia Inc., Project Manager
In 2010, Sarah graduated from UVic with a degree in English Literature and began work as a freelance digital marketing writer. Since then she has dabbled in music journalism and memoir writing, and in 2014 joined Navigator Multimedia Inc. as project manager. She operates on the front line of client and production team communication and oversees project flow from both sides.
INSTAGRAM FOR BUSINESS
Tuesday, April 23 – 1pm to 3pm
Days Inn Conference Centre
This seminar focuses on how to present your brand on Instagram. Creating a professional looking profile, as well as curating a feed and stories that follow a theme. We’ll also introduce some tools that make Instagram management for businesses easy. Scheduling tools help businesses plan their content, and design tools can help them create stunning assets.
Facilitator: Talasa Larder, Navigator Multimedia
As an Okanagan College business degree alumni, Talasa brings energy and expertise to her role as marketing coordinator at Navigator Multimedia Inc. She works directly with a number of Navigator’s clients on social media strategy, execution and creative direction. Talasa also researches, develops and publishes SEO-oriented blog content, and contributes to brand development projects from both the analytical and creative angles. She is certified in Google Adwords and in her spare time enjoys spending time outdoors with her dog and boyfriend Tyson.
COMPLIMENTARY SUPERHOST TRAINING
SuperHost is a suite of quality customer service training courses for front-line employees. It offers relevant, up-to-date content and best practices that meet the current needs and expectations of employers and visitors. First launched in 1985, SuperHost is recognized as the standard for customer service excellence in BC.
Becoming SuperHost certified:
- Leads to greater customer satisfaction
- Helps solve customer problems in a professional manner
- Boosts confidence and knowledge
- Contributes to a happier, more productive workplace; and
- Increases revenue and business bottom line!
Fall Workshop Dates to be Confirmed
Please note that each workshop is limited to a total of 8 participants, so we kindly request that no more than 2 per organization register for any one workshop. Lunch/Light Dinner will be provided.
For more information or to register for a SuperHost training, please contact Karen Davy.
BC WINE SERVER FREE ONLINE COURSE
Developed by Okanagan College, the BC Wine Institute and a host of friends and partners who feel as strongly about the industry as you do. This self-paced course takes about 1 1/2 hours to complete and is intended to help you better understand the places and people that make BC wine special and unique, so you can share your knowledge and enthusiasm for BC wine with guests to BC wine country.
BIOSPHERE SUSTAINABILITY ACCREDITATION
Biosphere is a Responsible Tourism System (RTS) certified by the Responsible Tourism Institute (RTI), an international accreditation body that maintains a Memorandum of Understanding with the United Nations Educational, Scientific and Cultural Organization (UNESCO), is affiliated to the World Tourism Organization (WTO), and is a member of the Global Sustainable Tourism Council (GSTC).
The system is aligned with the United Nations 17 Sustainable Development Goals (SDG’s) and the Paris COP21 Accord to fight Climate Change. It is also aligned with the requisites and recommendations for certification of the World Charter on Sustainable Tourism +20.
The system offers a holistic approach to sustainability in which all distinctions associated with different aspects of sustainability (corporate social responsibility, service quality, environmental management, etc.) are integrated.